Indian Railways mandates bedroll provision for RAC passengers in AC coaches
The Railway Board has issued a directive to all zonal managers mandating the provision of bedroll kits to passengers traveling with Reservation Against Cancellation (RAC) tickets in air-conditioned coaches. Previously, these passengers were often denied bedrolls, which include sheets, blankets, and pillows, despite the service fee being included in the total ticket cost. The new order aims to address widespread passenger complaints regarding the non-compliance of existing rules and ensure that all AC coach travelers receive these amenities during their journeys.
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What Happened
The Railway Board has issued a strict directive to all zonal general managers requiring the provision of bedroll kits to passengers holding RAC tickets in air-conditioned coaches on express trains. These kits, which consist of bed sheets, blankets, pillows, and towels, were previously provided only to passengers with confirmed tickets. The decision follows numerous complaints from travelers who were denied these items despite the service costs being included in their fare.
Although the Railway Board had previously established rules requiring the provision of bedrolls to RAC passengers, the policy was not consistently implemented across all zones. This new mandate serves as a reinforcement of those existing regulations. By ensuring that all zonal managers enforce the distribution of these amenities, the Railway Board aims to resolve the difficulties faced by passengers during long-distance travel.
Key Facts
- The Railway Board has mandated bedroll provision for RAC passengers in AC coaches.Source not recorded
- Bedroll kits include items such as bed sheets, blankets, pillows, and towels.Source not recorded
- The cost of these amenities is included in the total ticket fare.Source not recorded
- The directive was issued to address complaints regarding the non-provision of bedrolls to RAC passengers.Source not recorded
- Zonal general managers are responsible for ensuring compliance with this order.Source not recorded
The Timeline3
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6 Aug
CoverageWhat we read
Language reach
Dailies carrying this story, against the dailies we read in each language.
- Tamilதமிழ்2 of 2
- Odiaଓଡ଼ିଆ1 of 2
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- None carried this
- No source registered
- 1 outlet
- 2 or more
- NorthNot carried0 of 4
- WestNot carried0 of 5
- Central IndiaNot carried0 of 1
- EastCarried1 of 5
- North-eastNot carried0 of 2
- SouthCarried2 of 10
3 of the 26 states we read have local coverage. Concentrated in the South.
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